These terms describe the conditions on which we provide access to our casino and sportsbook platform. By opening an account you agree to them. The full, legally binding terms are published inside the account and take precedence over any summary given here.
Eligibility and registration
Access is restricted to people aged 18 or over. Each person may hold one account: duplicates are closed when identified, and balances obtained through them may be voided. Information given at registration must be accurate and must match any documents requested later.
We operate under licence 8048/JAZ2021-072, issued by the Curaçao Gambling Authority to Sprut Group B.V. That licence does not constitute authorisation to operate under Brazilian regulation. It is for each user to check the rules applying to their own circumstances before opening an account.
Identity verification
Identity documents are not required at registration. Verification is triggered when our security team requests it, typically around movement of funds, and from that request it becomes a condition of continuing to operate the account. Separately, withdrawals remain on hold while the profile, e-mail address or phone number are unconfirmed.
Deposits, withdrawals and limits
Available payment methods and their minimum and maximum amounts are shown in the cashier and may change. The limit on a single withdrawal is 1,500 EUR. E-wallets receive funds in five to ten minutes and cards in five to fifteen, counted from the request. Bank transfers, agents and cryptocurrency carry no timeframe under these terms.
Bonuses and promotions
Each promotion carries its own conditions, including a wagering multiplier, a deadline, a minimum deposit and a maximum bet while bonus funds are live. Bets above that cap during the wagering period may result in the bonus and any winnings derived from it being voided. The conditions in force for each offer appear in the promotions section of the account and take precedence over any description on an informational page.
We reserve the right to end a promotion, change its conditions for new entrants, or restrict participation by accounts showing abusive use, including betting patterns designed solely to circumvent wagering requirements.
Closure and changes
You may request closure of the account at any time, including by self-exclusion through [email protected]. We may suspend or close an account where these terms are breached, where false information has been supplied, or where there is reasonable suspicion of fraud. Changes to these terms take effect on publication, and continued use of the account constitutes acceptance.
Inactivity and communications
Accounts left without activity for extended periods may be marked inactive, and we may ask for details to be reconfirmed before further operations are allowed. This does not involve loss of balance, but it can delay a withdrawal where contact details have gone out of date.
Communications about the account, including notice of changes to these terms, are sent to the registered e-mail address. Keeping that address current and confirmed is the account holder's responsibility, and it is also what avoids the withdrawal hold described above.
Questions about these conditions can go to live chat, and the home page gathers a summary of what we offer.